From supporting infrastructure to owning it — each role covering more of the stack than the last.
- Jul 2022 – Present
CADD Emirates
Azure Cloud & Network Administrator
Dubai, UAE
Operating and extending a hybrid estate across Microsoft Azure and on-premises data centre infrastructure, with security, identity and resilience owned end to end.
Responsibilities & outcomes
- 01Administer Azure infrastructure across IaaS and PaaS workloads, including compute, storage, networking, backup and site recovery.
- 02Achieved an estimated 20% reduction in Azure spend through right-sizing and cost governance.
- 03Onboarded nine FortiGate sites under centralised FortiManager control with device authorization, ADOM management and documented sync workflow.
- 04Deployed FortiSASE with SAML SSO integrated to Microsoft Entra ID for cloud-delivered secure access.
- 05Designed and delivered greenfield multi-VLAN network infrastructure using Aruba CX and FortiSwitch.
- 06Built Windows Server environments from scratch with AD DS, multi-site replication, DNS and DHCP.
- 07Applied CIS Benchmark controls and Active Directory domain hardening across multi-site environments.
- 08Maintained hybrid backup and high availability using Veeam, Hyper-V, VMware and Azure.
- 09Reduced manual operational effort by an estimated 30% through PowerShell automation.
- 10Maintained 99.9% service availability across supported production infrastructure.
Stack
- Microsoft Azure
- Entra ID
- FortiGate
- FortiManager
- FortiAnalyzer
- FortiSASE
- Windows Server
- Active Directory
- VMware
- Hyper-V
- Veeam
- Aruba CX
- FortiSwitch
- CIS Hardening
- PowerShell
- Jan 2022 – Jun 2022
Luxury Property
IT Support Engineer
Dubai, UAE
End-user and infrastructure support across Microsoft 365, endpoint services and network services for a Dubai real estate business.
Responsibilities & outcomes
- 01Delivered end-user and infrastructure support across the business.
- 02Administered Microsoft 365 services, accounts and licensing.
- 03Managed endpoint services, device provisioning and configuration.
- 04Supported network services and day-to-day connectivity issues.
- 05Maintained a 90% customer satisfaction rating.
Stack
- Microsoft 365
- Endpoint Services
- Network Services
- Windows
- Aug 2018 – Nov 2021
Mace Engineering Technologies
IT Support Specialist
Pakistan
Infrastructure support and modernisation — virtualization, cloud migration and a rebuilt backup and recovery process.
Responsibilities & outcomes
- 01Led a VMware virtualization initiative that reduced the physical server footprint by 77%.
- 02Migrated 100+ users from G Suite to Microsoft 365.
- 03Redesigned backup and recovery processes, reducing disaster recovery time from 48 hours to five hours.
- 04Provided infrastructure and end-user support across the organisation.
Stack
- VMware
- Microsoft 365
- Backup & Recovery
- Windows Server
Measured outcomes across roles
Years experience
Enterprise infrastructure, security and cloud engineering.
Estimated Azure spend reduction
Right-sizing and cost governance across Azure workloads.
Reduced manual operational effort
Through PowerShell automation of recurring administration.
Service availability
Maintained across supported production infrastructure.
Reduction in physical server footprint
VMware virtualization initiative consolidating physical hosts.
Users migrated to Microsoft 365
Full mailbox and data migration from G Suite.
Disaster recovery improvement
Redesigned backup and recovery process.
Education
B.S. Computer Science
Lahore Garrison University · Lahore, Pakistan · 2017