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03Experience

From supporting infrastructure to owning it — each role covering more of the stack than the last.

  1. Jul 2022 – Present

    CADD Emirates

    Azure Cloud & Network Administrator

    Dubai, UAE

    Operating and extending a hybrid estate across Microsoft Azure and on-premises data centre infrastructure, with security, identity and resilience owned end to end.

    Responsibilities & outcomes

    • 01Administer Azure infrastructure across IaaS and PaaS workloads, including compute, storage, networking, backup and site recovery.
    • 02Achieved an estimated 20% reduction in Azure spend through right-sizing and cost governance.
    • 03Onboarded nine FortiGate sites under centralised FortiManager control with device authorization, ADOM management and documented sync workflow.
    • 04Deployed FortiSASE with SAML SSO integrated to Microsoft Entra ID for cloud-delivered secure access.
    • 05Designed and delivered greenfield multi-VLAN network infrastructure using Aruba CX and FortiSwitch.
    • 06Built Windows Server environments from scratch with AD DS, multi-site replication, DNS and DHCP.
    • 07Applied CIS Benchmark controls and Active Directory domain hardening across multi-site environments.
    • 08Maintained hybrid backup and high availability using Veeam, Hyper-V, VMware and Azure.
    • 09Reduced manual operational effort by an estimated 30% through PowerShell automation.
    • 10Maintained 99.9% service availability across supported production infrastructure.

    Stack

    • Microsoft Azure
    • Entra ID
    • FortiGate
    • FortiManager
    • FortiAnalyzer
    • FortiSASE
    • Windows Server
    • Active Directory
    • VMware
    • Hyper-V
    • Veeam
    • Aruba CX
    • FortiSwitch
    • CIS Hardening
    • PowerShell
  2. Jan 2022 – Jun 2022

    Luxury Property

    IT Support Engineer

    Dubai, UAE

    End-user and infrastructure support across Microsoft 365, endpoint services and network services for a Dubai real estate business.

    Responsibilities & outcomes

    • 01Delivered end-user and infrastructure support across the business.
    • 02Administered Microsoft 365 services, accounts and licensing.
    • 03Managed endpoint services, device provisioning and configuration.
    • 04Supported network services and day-to-day connectivity issues.
    • 05Maintained a 90% customer satisfaction rating.

    Stack

    • Microsoft 365
    • Endpoint Services
    • Network Services
    • Windows
  3. Aug 2018 – Nov 2021

    Mace Engineering Technologies

    IT Support Specialist

    Pakistan

    Infrastructure support and modernisation — virtualization, cloud migration and a rebuilt backup and recovery process.

    Responsibilities & outcomes

    • 01Led a VMware virtualization initiative that reduced the physical server footprint by 77%.
    • 02Migrated 100+ users from G Suite to Microsoft 365.
    • 03Redesigned backup and recovery processes, reducing disaster recovery time from 48 hours to five hours.
    • 04Provided infrastructure and end-user support across the organisation.

    Stack

    • VMware
    • Microsoft 365
    • Backup & Recovery
    • Windows Server
04Measured outcomes

Measured outcomes across roles

0+

Years experience

Enterprise infrastructure, security and cloud engineering.

0%

Estimated Azure spend reduction

Right-sizing and cost governance across Azure workloads.

0%

Reduced manual operational effort

Through PowerShell automation of recurring administration.

0.0%

Service availability

Maintained across supported production infrastructure.

0%

Reduction in physical server footprint

VMware virtualization initiative consolidating physical hosts.

0+

Users migrated to Microsoft 365

Full mailbox and data migration from G Suite.

48h → 5h

Disaster recovery improvement

Redesigned backup and recovery process.

Education

B.S. Computer Science

Lahore Garrison University · Lahore, Pakistan · 2017

Selected projects